Wisedocs' AI Policy
ARTIFICIAL INTELLIGENCE POLICY
This Artificial Intelligence policy (the “Policy”) outlines the principles, guidelines, and responsibilities regarding the use of Artificial Intelligence Systems at Wisedocs Inc. (“Wisedocs”). The purpose of this Policy is to ensure that AI is implemented ethically, responsibly, and in alignment with our mission, vision and values as an organization.
BACKGROUND
Wisedocs seeks to embrace the innovative benefits that can be provided by using AI while also working to mitigate the risks associated with embracing this emerging technology. This Policy is intended to ensure all forms of AI used at Wisedocs are managed in a transparent, responsible, ethical, secure and consistent manner.
For the purposes of this Policy, “AI” and “AI Systems” are used interchangeably and refer to a part of our services that has the capability to perform functions normally associated with human intelligence, like reasoning, learning, and self-improvement. Given certain inputs such as data, queries, or prompts, an AI System generally has the capability to generate outputs and outcomes like predictions, recommendations, autonomous or semi-autonomous decisions, and content (such as text, images, videos, or sounds). AI Systems include large language models (also known as “LLMs”), image recognition services, predictive analytics / models, machine learning, generative AI, and other autonomous decision-making systems.
GUIDING PRINCIPLES
Wisedocs is committed to upholding ethical and responsible practices in all aspects of its AI Systems uses and its operations which leverage AI tools.
The following principles guide our approach to using and deploying AI:
TRANSPARENCY
Wisedocs endeavours to clearly explain when and how it uses AI in a way that is understandable, including by clearly indicating when AI systems are used, the business purposes for using AI Systems, and how our AI Systems are trained.
Wisedocs periodically engages in monitoring, auditing and evaluating AI Systems to determine we are complying with our ethical and legal obligations. We also use other risk management strategies to minimize the negative outcomes associated with AI.
RELIABILITY
AI Systems should be reliable, consistent and accurate in their responses. Wisedocs engages in qualitative and quantitative assessments to validate AI Systems for accuracy, robustness, reproducibility and repeatability. Wisedocs troubleshoots erroneous AI outputs and attempts to remediate any unexpected or inconsistent AI outcomes. Wisedocs continually invests in improving our AI Systems to enhance system functionality and ensure their continued reliability.
ACCOUNTABILITY
Wisedocs is committed to accountability in the ways we use AI Systems, and we continue to strive to improve on our AI practices.
Wisedocs AI Systems are securely developed, regularly assessed for risk, and routinely monitored. Wisedocs seeks at all times to use AI Systems in compliance with applicable laws and in alignment with emerging standards and best practices on AI System development and use.
Wisedocs staff oversee our uses of AI Systems and how they perform. Our staff are provided with training in AI best practices and broader cybersecurity awareness on an annual basis.
PRIVACY AND DATA SECURITY
Any data collected and processed by Wisedocs AI Systems are handled in accordance with applicable privacy laws and regulations to safeguard individual privacy and ensure data security. Wisedocs is SOC2 compliant along with meeting other security standards. Privacy impact assessments and security audits are conducted regularly to verify that security, safety, confidentiality, and privacy are protected, while continuing to empower and encourage using AI to benefit Wisedocs and our customers.
Wisedocs establishes appropriate physical, administrative and technological controls to mitigate identified risks and ensure AI System use does not compromise the integrity of our users’ data or our systems. For more information on our privacy practices, please visit our Privacy Policy.
ETHICS, FAIRNESS AND REDUCING BIAS
Wisedocs is committed to ethics and fairness when deploying AI Systems. AI Systems are deployed in ways intended to be fair, ethical and unbiased. AI Systems do not discriminate or negatively affect any specific groups. Wisedocs prioritizes protecting individual dignity when selecting our AI Systems and using their outputs. AI Systems should avoid bias, prevent algorithmic discrimination, and promote inclusion.
The data models used to generate AI System outputs may incorporate source materials owned by private individuals or organizations, or may be published for general use. Wisedocs has processes in place to verify it will only use source materials with the appropriate permissions and in compliance with applicable privacy and intellectual property laws, including where necessary by using End-User Licensing Agreements, terms of use, privacy policies and other legal mechanisms.
CONTINUOUS REVIEW
This AI Policy is subject to regular review to ensure its continued relevance, effectiveness and alignment with evolving industry standards and social values.
CONTACT US
If you have any questions regarding our uses of AI or to learn more about how we responsibly deploy AI, please contact us at security@wisedocs.com.