Words from the Wise

The Enterprise Playbook for Human-Powered Claims

Wisedocs’ recently released guide “Rebuilding Trust in AI: Using Human-Assisted Intelligence for Enterprise Claims Transformation”, reveals why the insurance industry lags in AI adoption and how forward-thinking carriers can gain a competitive advantage through human-assisted intelligence. Let’s take a look at some highlights from the guide.

Safeguarding Your Practice: Why AI Medical Summaries Should Be Human-Backed

Concern around AI misuse has entered the public stage. Healthcare and claims data is unique, and medical summarization still needs human oversight in order to remain compliant and protect patients. 

Shadow AI Is Quietly Disrupting Enterprise Data Security

Workers are paying out of pocket for efficiency, but what does this mean for your data?

Exploring the Self-Insurance Market

As rising healthcare costs and administrative complexities reshape the benefits landscape, many organizations are turning to self-insurance as a strategic initiative to traditional insurance plans.

Emerging AI Legislation & How it Impacts You

AI is evolving rapidly, and the rules are starting to catch up. For claims professionals, this means using solutions that keep pace with innovation and responsibility.

How Plaintiff Law Firms Are Outpacing Defense Firms in AI Adoption—And What to Do About It

Plaintiff firms are already using AI to increase output without growing their teams, and it’s changing the pace of litigation. Defense firms that wait too long risk falling behind.

Inside the Buyer’s Guide to CDPs: Build vs. Buy

Our Buyer’s Guide blog series will cover everything you need to know about selecting a CDP—whether that means building, buying, or finding the right path in between.

From Data to Decisions: A CTO’s Reflections on WCI 2025

As CTO of Wisedocs, I had the privilege of joining conversations at The Workers’ Compensation Institute’s Annual Conference WCI 2025 that highlighted not just where AI is headed, but how it’s already reshaping the realities of workers’ compensation today.

The Consequences of Fully AI Agent Summaries

In industries where accuracy is non-negotiable, entrusting critical decisions entirely to AI agents is a gamble few can afford.

Wisedocs Survey Reveals 4x Boost in AI Trust with Expert Oversight

Survey Report in Partnership with PropertyCasualty360 Uncovers Key Insights on AI Adoption, Efficiency Gains, and Industry Hesitations

AI Fatigue in Risk Management

As artificial intelligence (AI) continues to surge across industries, a new challenge is emerging in risk management: AI fatigue.

How Investigative Firms Fight Claims Fraud

Investigative firms are an overlooked part of the insurance claims ecosystem. As the world grows more complex and more digital, so do schemes for fraud.