We are excited to announce that Wisedocs has successfully achieved SOC 2 Type II compliance with zero findings. This achievement demonstrates our commitment to maintaining the highest standards of security, availability, processing integrity, confidentiality, and privacy for our customers and partners. 

SOC 2 Type II compliance is crucial as it provides a thorough validation of our systems and controls over time, demonstrating our dedication to protecting sensitive information. This milestone reflects our ongoing efforts to deliver the utmost confidence and trust in our services, reinforcing our role as a leader in insurance solutions. 

What is SOC 2?

System and Organization Controls II (SOC 2) is an audit report that helps ensure that organizations, especially those in the tech and cloud services industry, are keeping their data safe and secure. It's like a detailed checkup for your company's security practices, confirming your defences are strong and you're doing everything you need to protect sensitive information over time. SOC II specifically looks at five key areas: security, availability, processing integrity, confidentiality, and privacy. It’s designed to help companies prove that they’re handling customer data responsibly and reliably.

There is also SOC I, which mainly focuses on financial reporting. It checks whether your company is set up to handle financial information correctly, such as making sure payroll or accounting data is processed accurately. 

Which type is better for handling medical records and PHI? 

When handling medical records and Protected Health Information (PHI), SOC II is the better option. If your organization is handling this kind of sensitive information, SOC II makes sure that proper measures are in place to protect your data from unauthorized access, breaches, and misuse. Since SOC I is focused on financial reporting, it doesn’t provide an assessment of data security or privacy controls. Even though it could touch on security aspects that relate to financial data, it doesn’t offer the same level of scrutiny or protection for PHI as SOC II does.

Why does compliance matter in the insurance industry? 

In industries like healthcare, companies often need to exchange or store sensitive data, including medical records and PHI. This might look like using a cloud service to store patient data, or a billing company might process health information on behalf of a hospital. In these B2B relationships, the companies involved have to make sure that any sensitive data, like medical records, is handled securely to prevent breaches or unauthorized access. SOC II compliance shows that a company has been independently verified to have strong controls in place for data security. This is especially important since medical records are protected by laws like HIPAA. Overall, SOC II compliance in the insurance industry confirms that data is protected, trust is maintained, and legal obligations are met, making sure businesses can safely work together.

Why does SOC 2 and security compliance matter to us?

At Wisedocs, we handle highly sensitive medical records every day, and we know that our clients — whether they're insurance companies, legal firms, or healthcare providers — need absolute confidence in the security of their data. That’s why we have achieved SOC II compliance, ensuring our platform is a reliable and secure tool for processing medical records quickly and efficiently.

We continuously audit our platform to stay up-to-date with the latest standards in handling medical records, and we’re proud to be HIPAA and PHIPA compliant. Our platform meets the stringent requirements needed to securely upload and store medical records for the insurance industry. 

Our commitment to compliance and security means that when you use Wisedocs, you can upload sensitive patient and claimant records with full confidence, knowing that we’re doing everything possible to keep that data safe. This allows our clients to focus on what they do best, without worrying about the safety of their data.

We are extremely proud of this accomplishment and grateful for our team's commitment to achieving this great result. 

For more information or to access our SOC 2 Type II report and other security documentation, please contact security@wisedocs.com.