2024 was a transformative year for Wisedocs, highlighted by rapid growth, exciting new hires, and significant milestones that reflect their dedication to innovation and collaboration. As we scaled our operations and celebrated our talented team, the year proved Wisedocs’ commitment to fostering a workplace where creativity thrives and success is shared.

Expanding the Wisedocs footprint

Wisedocs opened a state-of-the-art office in the heart of downtown Toronto, in a major move to accommodate our growing team. This vibrant downtown space was designed to foster innovative thinking and creativity, featuring open-concept layouts, ergonomic furnishings, cutting-edge technology, and relaxing communal areas.

Wisedocs’ Toronto headquarters has become a hub for spontaneous brainstorming sessions, team bonding, and strategic discussions. The new office has supported the team’s vision for a sustainable future and reflects our organization’s rapid growth.

Recognizing excellence with The PHIT Awards

Wisedocs’ Purpose-Driven, Honesty, Intelligence, and Tenacity (PHIT) Awards were a highlight of 2024, celebrating the values that define the company. Employees nominated their peers for this recognition, making it a heartfelt acknowledgment of dedication and excellence.

This year’s standout winners included:

• Purpose-Driven Award: Karishma Shah and James Bury for their passionate contributions to the Wisedocs mission.
• Honesty Award: Jonathan Enders and Michael Theodosiou for fostering trust and transparency.
• Intelligence Award: Arlo Godel and Ivan Blanco for their innovative problem-solving.
• Tenacity Award: Michelle Nokes and Sonya Stang for their resilience and commitment.

These awards embody the spirit of Wisedocs, honoring the exceptional individuals who drive innovation, teamwork, and success.

Strengthening the Wisedocs leadership team

Wisedocs saw many incredible leadership hires in 2024 that set the stage for the next chapter of our growth. These individuals include:

• Itay Mishan, Chief Technology Officer
• Stacy Collins, Vice President of Customer Operations
• Tammy Jones, Senior Director of Sales
• Ksenia Khlyustina, Director of Engineering
• Joe Kevens, Director of Marketing
• Denys Linkov, Head of Machine Learning
• Ralf Reikers, Fractional Chief Financial Officer 

These leaders bring a wealth of expertise to the team, ensuring Wisedocs continues to disrupt and innovate the claims industry.

Unparalleled team growth

Wisedocs grew its workforce by 49% in 2024, hiring 35 new team members across various departments. The most notable growth occurred in:

• Product & Tech: 21%
• Sales & Marketing: 200%
• Customer Success: 100%

In addition to new hires, 19% of Wisedocs’ team members earned promotions, reflecting their commitment to internal growth and development.

Reflections on a year of expansion and recognition

“2024 was a year of incredible growth, thanks to the collective effort of our entire team,” says Manal Abu-Shawar, Wisedocs’ Director of People. “We welcomed so many talented individuals whose passion and expertise are already making a huge impact. Our focus remains on fostering a positive and inclusive culture where everyone feels valued and empowered. With this incredible team, we’re confident we’ll achieve even greater things in 2025.”

Wisedocs’ 2024 accolades didn’t go unnoticed. As an organization, we achieved many recognitions from our industry peers, including:

Forbes Canada’s Best Startup Employers‍

This list of Canada’s Best Startup Employers recognizes outstanding workplace culture, employee satisfaction, and growth opportunities. Compiled through rigorous evaluation by Forbes, criteria include employer reputation, employee reviews, and company growth metrics. ‍

A Great Place to Work Certification

This prestigious designation by Great Place to Work Canada is awarded to organizations that excel in creating a high-trust, inclusive, and engaging workplace culture. Based on employee feedback and a thorough assessment of workplace practices, it signifies a company’s commitment to fostering a positive and supportive environment.

Recognition on The Best Workplaces for Startups List

This list by Great Place to Work for Best Workplaces for Startups recognizes emerging companies that excel in creating exceptional work environments for their employees. The startups selected are evaluated based on factors like employee satisfaction, workplace culture, and innovative practices that support growth and collaboration.

Looking Ahead to 2025

As Wisedocs prepares for 2025, we remain steadfast in our mission to revolutionize claims processing with AI-powered solutions. With a growing team, exciting new technologies, and a dedication to our core PHIT values, their future is brighter than ever.

If you’re passionate about innovation and ready to join a dynamic team, explore Wisedocs’ career opportunities and become part of ourgrowing team. Together, we’re building something extraordinary.